FAQs

1. What is PT ORBIT MITRA TELEKOMUNIKASI (OMT)?

  • PT ORBIT MITRA TELEKOMUNIKASI (OMT) is a call center service provider offering a range of customer support solutions to businesses in Indonesia.

2. How do I sign up for OMT's services?

  • You can sign up for our services by visiting our website and filling out the registration form, or by contacting our sales team at +62 889-8010-3078.

3. What services does OMT offer?

  • We offer inbound and outbound call handling, customer support, technical assistance, and customized call center solutions to meet the unique needs of your business.

4. How can I contact OMT for support?

  • You can reach our customer service team at +62 889-8010-3078 or email us at support@omt.com for any inquiries or support needs.

5. What are the payment options for OMT's services?

  • We accept various payment methods, including credit cards, bank transfers, and online payment gateways. Details will be provided during the registration process.

6. Can I cancel my service subscription?

  • Yes, you can cancel your service subscription at any time by contacting our customer service team. Please refer to our Return and Refund Policy for more details.

7. Is my personal information secure with OMT?

  • Yes, we prioritize your privacy and implement robust security measures to protect your personal information. For more details, please refer to our Privacy Policy.

8. How quickly can OMT activate my service?

  • We strive to activate your service within 1-2 business days from the time your order is confirmed.

9. Does OMT offer international call center services?

  • Currently, our primary focus is on serving businesses within Indonesia. For international service inquiries, please contact our sales team for more information.

10. How do I request a refund?

  • To request a refund, please contact our customer service team with your account details and reason for the refund. Refund requests will be processed within 7-10 business days. Please refer to our Return and Refund Policy for more information.