About Us

 

Welcome to PT ORBIT MITRA TELEKOMUNIKASI (OMT), your premier call center solution provider in Indonesia.

Our Address: Jalan Keloran No 8 Tirtonirmolo Kecamatan Kasihan Kabupaten Bantul Daerah Istimewa, Yogyakarta, Daerah Istimewa Yogyakarta 55181, Indonesia

Contact Us: Phone: +62 889-8010-3078

About PT ORBIT MITRA TELEKOMUNIKASI (OMT)

PT ORBIT MITRA TELEKOMUNIKASI, also known as OMT, is a cutting-edge call center established with the goal of transforming the customer service landscape in Indonesia. As a new and innovative company, we are poised to bring fresh perspectives and advanced solutions to meet the evolving needs of businesses today.

Why Choose Us?

  1. New and Innovative

    • As a newly established company, OMT is built on the foundation of innovation. We leverage the latest technology and industry best practices to provide state-of-the-art call center services. Our commitment to innovation ensures that we are always at the forefront of the industry, offering solutions that are both effective and efficient.

  2. Competitive Pricing

    • We understand the importance of cost-efficiency for businesses. OMT offers some of the most competitive pricing in Indonesia without compromising on the quality of service. Our affordable rates are designed to provide value, helping businesses optimize their customer service operations while staying within budget.

  3. Customer-Centric Approach

    • At OMT, our clients are our top priority. We believe in building strong, long-lasting relationships by understanding the unique needs of each business we serve. Our customer-centric approach ensures that our services are tailored to fit specific requirements, delivering personalized support that drives customer satisfaction and loyalty.

  4. Professional Team

    • Our team of experienced professionals is the backbone of OMT. With extensive backgrounds in the call center industry, our staff is well-equipped to handle diverse customer service challenges. We invest in continuous training and development to ensure our team remains knowledgeable and skilled in the latest industry trends and technologies.

  5. State-of-the-Art Technology

    • OMT utilizes advanced technology to streamline operations and enhance service delivery. Our sophisticated call center systems are designed to handle high volumes of calls efficiently, providing clear communication and quick resolutions. We continuously upgrade our technology to maintain the highest standards of service.

  6. Commitment to Quality

    • Quality is at the core of everything we do at OMT. We adhere to stringent quality control measures to ensure that our services meet and exceed client expectations. Our commitment to excellence is reflected in our meticulous attention to detail and dedication to delivering superior customer service.

Our Mission

Our mission at OMT is to provide unparalleled customer service and support that bridges the gap between businesses and their customers. We aim to create meaningful connections that foster loyalty and satisfaction, ultimately driving business success.

Our Vision

We envision becoming the leading call center service provider in Indonesia, renowned for our innovation, reliability, and customer-first mindset. Our goal is to set new benchmarks in the industry and be recognized as a trusted partner for businesses seeking exceptional customer service solutions.

Our Core Values

  • Customer Satisfaction: We are dedicated to exceeding customer expectations through outstanding service.
  • Innovation: We embrace change and continuously seek new ways to improve and innovate.
  • Integrity: We conduct our business with honesty, transparency, and ethical practices.
  • Excellence: We strive for excellence in everything we do, from service delivery to client relationships.
  • Teamwork: We believe in the power of collaboration and work together to achieve common goals.

Our Team

At OMT, our team is our greatest asset. Comprising industry veterans and young talents, our team brings a wealth of knowledge and fresh ideas to the table. We foster a collaborative and inclusive work environment that encourages growth, creativity, and excellence. Our team members are passionate about customer service and dedicated to making a positive impact on our clients' businesses.

Our Services

OMT offers a comprehensive range of call center services designed to meet the diverse needs of our clients. From inbound and outbound call handling to customer support and technical assistance, we provide solutions that enhance customer experience and drive business growth. Our services are flexible and scalable, allowing us to support businesses of all sizes and industries.

Thank you for choosing PT ORBIT MITRA TELEKOMUNIKASI (OMT). We are excited to partner with you and help your business thrive with our superior call center solutions. For more information or to discuss how we can assist your business, please contact us at the phone number provided or visit our office at the address mentioned above.